Meet Our Customers
Lightrun supports engineering teams building and operating some of the world’s largest platforms.
Trusted by leading engineering teams at
“The unique solutions that Lightrun is developing dramatically impact how developers operate, and we’re excited to be a part of it.”
“It’s really cool that you can instantly debug an issue in production. It has a big added value to our needs. Using Lightrun we can save at least x3 times faster to get to the root cause of an issue.״
Reduced MTTR incidents from 5 hours to 30mins avoiding costly war rooms
“When it comes to priority-one tickets, customers can’t wait days for a fix. If Lightrun helps us reduce that to hours, that’s a huge win for us and for our customers.”
“It not only saved us days, if not weeks, of painstaking debugging but also provided a more streamlined and efficient approach to tackling complex issues in our production environment. In the ever-evolving landscape of technology, having tools like Lightrun at our disposal is what keeps us at the forefront of innovation and efficiency.”
“By using Lightrun we were able to identify the specific location in the code that was causing the problem, without having to go to the lower environment. This was really helpful”
“One of the best thing I loved about Lightrun is that the setup time is very minimal and then developers have full flexibility to take snapshots of heap or logs at any line of the code. This helps us move into a new direction of development wherein devs dont bother about putting a log statement just for debugging, which would often need a redeploy if log statements were missing.”
Increased developer productivity by 30% across workflows over 2000+ services
Inditex engineers used Lightrun’s live, dynamic logs and snapshots directly from their IDE to dig into a critical production issue and uncover a rounding bug quickly. With realtime telemetry they pinpointed and fixed the root cause without redeploying or adding logging code, simplifying the debugging workflow and cutting mean time to resolution for critical incidents.
Clarivate (Ex Libris) cut incident MTTR by troubleshooting directly inside live SQA environments with Lightrun. Using the IntelliJ plugin, engineers add real time dynamic logs and snapshots on demand to pinpoint root cause fast, without code changes or new builds.
“Lightrun let me quickly confirm API errors and feature flag behavior both locally and in live environments, making troubleshooting much faster.”
Automation Anywhere’s SRE team cut troubleshooting time by using Lightrun’s dynamic observability to inject logs and perform live debugging without redeployments. With on-the-fly log and snapshot injection, they get deep context in production, resolve issues faster, and protect performance and security in cloud environments.
“Leveraging Lightrun, our teams unraveled complex incidents that were challenging to solve and replicate locally using conventional debugging solutions allowing us to reduce the MTTR from Hours to Minutes.”
““Drata’s main focus is to ensure we’re delivering value for our customers and addressing their most urgent needs; we embrace that approach across the entire organization. Leveraging Lightrun to significantly streamline logging has allowed us to remediate faster without shifting our focus away from critical business initiatives.”
Accelerated incident response velocity by 30% while maintaining strict compliance standards.
““Lightrun has been a game-changer for us. With Lightrun we shortened our development process significantly by skipping iterative deployment cycles when adding logs and metrics. A day’s work turned into just one hour. Lightrun provided us with new observability into our production environment that was not accessible to us beforehand. Lightrun is a key component in our developer toolset here at Taboola and one of our development best practices.”
to 2 hours
Issue resolution time
“Using Lightrun to debug an actual issue in production enabled us to react instantly. We were able to add the right logs and identify the root-cause in a real-time session, instead of waiting for redeployments”